Southeast Asia Service & Support | Hurco

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The Service + Support
You Deserve

When you buy a piece of equipment that you rely on for your livelihood, service AFTER the sale is critical. According to our customers, the Hurco Service/Support Team is the best in the industry!

FAQs  

Frequently Asked Questions

Search our online knowledge base of solutions to frequently asked questions.

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Machine Manuals  

Machine Ma​nuals

Find getting started, operation, and service manuals for your equipment.

Find Manuals →
Customer Training  

Training

Learn Hurco programming with online video courses.

Learn more about training →
Parts & Accessories  

Parts & Accessories

Get a quote for parts or accessories for your equipment.

Requests Parts →
Maintenance  

Mind Your Machine Programme

Our technical competency and experience, coupled with the most advanced equipment, allow us to mind your machine to its optimum operating conditions.

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Distributor Local CNC Service  

Find local service

Locate one a Hurco sales agent near you.

Find your local distributor →
Training Videos - Intro Classes  

WinMax® Intro Classes (VIDEO)

These online videos will help you learn to program the Hurco WinMax conversational control. At the end of each lesson you will be given the opportunity to apply what you have learned.

Mill Intro →5-Axis Intro →Lathe Intro →
WinMax Help Center  

WinMax® Help Center

Documentation and manuals for the WinMax control.

Visit help center →
​CAD CAM Providers & Information  

CAD/CAM Information

At Hurco, our software engineers and applications engineers work closely with the most well-known CAD/CAM providers.

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Mind Your Machine Programme

All Hurco Service Professionals have undergone a rigorous training programme, which includes field service training in addition to classroom training, to ensure they understand customer maintenance requirements and machine servicing needs.

Our technical competency and experience, coupled with the most advanced equipment, allow us to mind your machine to its optimum operating conditions.

Please contact our Hurco Service Professionals today to experience the benefits of our comprehensive service programmes.

Hurco Southeast Asia Maintenance Programm​

Increase productivity, improve overall profitability, and protect your investment with Hurco professional maintenance services.

Our comprehensive inspection and preventive maintenance programmes optimize your machine performance while minimizing downtime.

Online Training Videos →

​Machine Audit

Certified Hurco service consultants inspect your machine and conduct a systematic review of the machine’s key components to evaluate the machine’s performance.

  • Provides insight to the operational condition of your machine.
  • Minimizes machine downtime due to unexpected breakdowns.
  • Includes a thorough Hurco Machine Audit Report detailing key findings and proposed solutions.

​Preventive Maintenance Service

  • Certified Hurco service consultants perform a comprehensive set of maintenance procedures on your machine.
  • Comprises of Machine Audit and non-spare parts rectification based on recommended best practices.
  • Optimizes machine performance and extends its useful life through on-site rectification and proposed parts replacement.
  • Includes a thorough Hurco Preventive Maintenance Report that summarizes key findings, proposed solutions, and work performed.

​Benefits

  • Promotes productivity through optimizing machine utilization and performance.
  • Minimizes unexpected machine downtime.
  • Converts “reactive” repair work to “proactive” planned maintenance service.
  • Provides substantial savings in machine maintenance costs.
  • Gives you peace of mind due to your selection of a reliable service partner with proven track record

Optional services customized to your requirements

  • Laser mapping
  • Ball bar testing
  • Geometry check and rectification
  • Control Kit replacement programme
Service Technitian


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