CNC Service and Support - Hurco

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The Service + Support
You Deserve

When you buy a piece of equipment that you rely on for your livelihood, service AFTER the sale is critical. According to our customers, the Hurco Service/Support Team is the best in the industry!

FAQs  

Frequently Asked Questions

Search our online knowledge base of solutions to frequently asked questions.

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Machine Manuals  

Machine Ma​nuals

Find getting started, operation, and service manuals for your equipment.

Find Manuals →
Customer Training  

Training

Learn Hurco programming with online video courses or find a cnc training class near you.

Learn more about training →
Parts & Accessories  

Parts & Accessories

Get a quote for parts or accessories for your equipment.

Requests Parts →
Maintenance  

Extended maintenance

Get a quote for extending the coverage on your Hurco product.

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Distributor Local CNC Service  

Find local service

Locate one of our many full service distributors near you.

Find your local distributor →
Training Videos - Intro Classes  

WinMax® Intro Classes (VIDEO)

These online videos will help you learn to program the Hurco WinMax conversational control. At the end of each lesson you will be given the opportunity to apply what you have learned.

Mill Intro →5-Axis Intro →Lathe Intro →
WinMax Help Center  

WinMax® Help Center

Documentation and manuals for the WinMax control.

Visit help center →
CAD CAM Providers & Information  

CAD/CAM Information

At Hurco, our software engineers and applications engineers work closely with the most well-known CAD/CAM providers.

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Hurco Service and Support

CNC MAINTENANCE

Increase productivity, improve overall profitability, and protect your investment with Hurco professional maintenance services. Our comprehensive inspection and preventive maintenance programmes optimize your machine performance while minimizing downtime.

Preventive Maintenance Service

  • Certified Hurco service consultants perform a comprehensive set of maintenance procedures on your machine.
  • Comprises of Machine Audit and non-spare parts rectification based on recommended best practices.
  • Optimizes machine performance and extends its useful life through on-site rectification and proposed parts replacement.
  • Includes a thorough Hurco Preventive Maintenance Report that summarizes key findings, proposed solutions, and work performed.

Machine Audit

Certified Hurco service consultants inspect your machine and conduct a systematic review of the machine’s key components to evaluate the machine’s performance.

  • Provides insight to the operational condition of your machine.
  • Minimizes machine downtime due to unexpected breakdowns.
  • Includes a thorough Hurco Machine Audit Report detailing key findings and proposed solutions.

Optional services customized to your requirements

  • Laser mapping
  • Ball bar testing
  • Geometry check and rectification

Benefits

  • Promotes productivity through optimizing machine utilization and performance.
  • Minimizes unexpected machine downtime.
  • Converts “reactive” repair work to “proactive” planned maintenance service.
  • Provides substantial savings in machine maintenance costs.
  • Gives you peace of mind due to your selection of a reliable service partner with proven track record

CNC TRAINING

Training Designed for the Way You Work

When you invest in a CNC machine that is as flexible and powerful as the Hurco, the quickest way to achieve maximum benefit from Hurco technology is to make sure you have proper training. Learn more about our training options by clicking on the boxes below.

Classroom Training Schedule →Online Training Videos →

Classroom Training

Following is a schedule of programming training classes available from Hurco Europe Ltd.

  • Hurco WinMax Mill or Lathe Introductory Programming/ Operator Training – These courses cover Conversational Programming of the Hurco WinMax Mill or Lathe Control as well as basic operator training. Classes take place at control simulators in a state of the art classroom environment and on actual machines for hands-on experience.
  • Hurco Winmax Mill or Lathe Operator Training – This course covers the operating and setting of the machine tool for user’s primarily using NC programmes.
  • Hurco Winmax Advanced Programming – These bespoke courses are scheduled on an as-needed basis and consist of training specific to the particular customer’s needs. Students must have either completed the appropriate Introductory Programming Training course or have extensive experience on a Hurco control.
  • Hurco Winmax Mill 3D/Swept Surface Programming – This course covers creating 2D surfaces that sweep along a contour to produce complex surfaces.
  • Hurco Winmax Mill 4/5-Axis Programming – This is an advanced course covering the Hurco WinMax 4/5-axis Conversational Universal Programming.
  • Students in this course must have either taken the Hurco WinMax Mill Introductory course or have extensive experience running a Hurco WinMax 3-axis Machine. Students that don’t have the required training or experience will need to take the 2 day WinMax Mill class.
  • Hurco Winmax Mill Tool & Part Probe Training - Set tool lengths and diameters, work offsets and inspection cycles effortlessly with Hurco’s unique conversational probing routines.
  • Hurco Winmax Solid Model Import Training - Programming on 3-axis and 5-axis machines from can be performed easily and quickly from solid model STEP files. This not only gives the programmer the ability to easily program 3-axis conversational features, but it will also automatically create the necessary Transform Plane blocks to program 5-sided features at various angles.
  • Hurco UltiMax Mill Introductory Programming/Operator Training – This course covers basic operating and setting along with Conversational Programming of the Hurco Control and will be conducted entirely onsite on the customer machine tool.
Hurco cnc programming training classes & prices

Location:

Other than onsite training, classes will be held at Hurco Europe Ltd, High Wycombe. Lunch will be provided for the students on full training days; however, transportation and lodging will be the responsibility of the student. All classes are subject to cancellation due to lack of registration.

Onsite Training:

If you would like a trainer to come to your facility, there is a charge per day for training as well as all expenses including hotel, transportation, and meals.

Prices:

Following are the prices for training. Note that there is a discount if two or more employees from the same company attend the same class.

Schedule

Prices

Courses AvailableOne Person
2-Day WinMax Mill or Lathe Introductory Programming/Operator Course£950
1-Day WinMax Mill or Lathe Introductory Operator Course
£500
1-Day Winmax Advanced Training Course£500
1-Day Winmax Advanced Training Course£500

1-Day WinMax Mill 4/5-Axis Programming Course
(for experienced Hurco users only)
£500
1-Day WinMax Mill Tool & Part Probing Course£500
1-Day WinMax Mill Solid Model Import Course£500
UltiMax Introductory Programming/Operator Course
(onsite only)
£995 / day

Call +44 1494 442222​ or email [email protected] to schedule.